Privacy Policy
Effective Date:17/07/2024
Welcome to CL11 FANTASY. Protecting your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and visit our website [CL11 FANTASY]. By using our services, you consent to the practices described in this policy. Please read it carefully.
1. Information We Collect
We collect several types of information to provide and improve our services:
Personal Information
When you register an account or use our services, we may collect personal details necessary for age verification and account management, including:
- Name: To personalize your experience and verify your identity.
- Date of Birth: To ensure compliance with legal age requirements.
- Email Address: For account verification, notifications, and customer support.
- Contact Information: To communicate with you regarding your account and transactions.
Financial Information
To facilitate deposits and withdrawals, we may collect:
- Credit/Debit Card Information: For payment processing.
- Bank Account Information: For processing withdrawals and deposits.
- Transaction History: To track your financial transactions within the platform.
Technical Information
We automatically collect certain technical information when you visit our website:
- IP Address: To identify and mitigate potential security threats.
- Browser Type and Version: For compatibility and performance optimization.
- Operating System: For technical support and troubleshooting.
- Usage Data: Information about how you interact with our site, such as pages visited, links clicked, and time spent on different sections.
2. How We Use Your Information
We use the information we collect for various purposes, including:
Account Management
- To create and manage your account.
- To verify your identity and age.
- To facilitate deposits and withdrawals.
Customer Support
- To respond to your inquiries and provide technical support.
- To send notifications and updates regarding your account.
Site Improvement
- To analyze usage trends and improve our services.
- To enhance user experience based on feedback and usage data.
Marketing
- To send promotional materials and special offers (you can opt-out at any time).
- To personalize marketing communications based on your preferences and behavior.
Compliance and Security
- To comply with legal obligations and regulatory requirements.
- To enforce our terms and conditions and prevent fraud.
3. Disclosure of Your Information
We may share your information in the following circumstances:
Service Providers
- With third-party companies and individuals who perform services on our behalf, such as payment processing and customer support.
- These service providers have access to your information only to perform specific tasks and are obligated to protect your data.
Legal Authorities
- If required by law or to protect our rights and property.
- To comply with a legal obligation, court order, or governmental request.
Business Transfers
- In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
- You will be notified of any such change and your options regarding your personal information.
4. Data Security
We implement a variety of security measures to ensure the protection of your personal information:
- Encryption: We use SSL encryption to protect sensitive information transmitted online.
- Firewalls: To prevent unauthorized access to our systems.
- Access Controls: Only authorized personnel have access to personal data.
Despite these measures, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
5. Your Rights
You have certain rights regarding your data:
Access
- You can request access to your personal information to verify the accuracy of data held about you.
Correction
- You can request correction of any incorrect or incomplete information.
Deletion
- You can request deletion of your personal information, subject to legal and contractual restrictions.
Objection
- You can object to the processing of your personal data under certain circumstances.
Data Portability
- You can request a copy of your personal data in a commonly used format.
To exercise any of these rights, please contact us at support@kuber-fantasy.shop.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Enhance User Experience: Remember your preferences and settings.
- Analyze Site Traffic: Understand how users interact with our site to improve functionality.
- Provide Targeted Advertising: Show you relevant content and ads based on your interests.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect the functionality of our site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any website you visit.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information.
9. Use of WhatsApp for Communication
We provide a WhatsApp link to facilitate easy communication and support. When you use this link, the following data may be collected and processed:
- WhatsApp Number: To establish a chat connection.
- Chat Content: Any information you provide during the conversation.
How We Use WhatsApp Data
- Customer Support: To respond to inquiries and provide assistance.
- Service Updates: To send notifications and updates related to your account and transactions.
Note: WhatsApp Inc. has its own privacy policies, and we encourage you to read them to understand how your data is handled by WhatsApp.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Thank you for trusting CL11 FANTASY with your personal information. We are committed to protecting your privacy and providing a safe and enjoyable gaming experience.